Questions, answered

Frequently asked questions.

Answers to the questions we hear most. For anything we missed, the contact form goes straight to a real human.

About Novachi

What is Novachi Group? +

Novachi Group is a digital ecosystem serving child development, cyber safety, cultural storytelling, immersive learning, and AI-powered productivity. Our five products are LoopUps, Digital Defender, Afolktales, Novachi VR, and Tregox. Headquartered in Cumming, Georgia with regional offices in Nigeria and Oman.

Who is behind Novachi Group? +

Novachi Group is led by Co-Founder and Executive Director Dr. Ujunwa Princess Udeani (Ph.D., PMP, Scrum Master, Epic Credentialed Trainer) alongside Co-Founder and CEO Mark Anthony Amadi Akem, with a distributed team across the US, Nigeria, and Oman. Full leadership on our Team page.

Where are you based? +

Headquarters: 410 Peachtree Pkwy, Suite 4245, Cumming, GA 30041. Creative production: Dallas, TX. Regional offices in Lagos, Nigeria and Muscat, Oman.

Products & availability

When does LoopUps launch? +

Phase 1 launches in Nigeria in July 2026 and in Atlanta in September 2026. Early-access waitlists are open now for both markets. Request early access.

Is Digital Defender available now? +

The curriculum and character development are complete. Episode licensing opens alongside the Novachi Media Portal in 2026. School pilots begin earlier, contact us if your school is interested.

When does Afolktales open? +

Afolktales opens to early-access cultural partners, schools, and families in 2026, alongside the Media Portal. Join the waitlist.

Does Novachi VR need a specific headset? +

No. Novachi VR is built on WebXR, which works in any modern browser on any WebXR-compatible headset, Quest, Vision Pro, Pico, Valve Index, and more. Non-VR preview modes also available for children or reviewers without headsets.

Pricing & plans

How much does LoopUps cost? +

LoopUps manages its own pricing and plans directly at loopups.com. Family, practice, institution, and enterprise plans are all handled on the LoopUps platform.

Do you offer bulk or district pricing? +

Yes. Schools, districts, nonprofits, and CSR partners all qualify for volume pricing. Named giving opportunities are available for corporate sponsors. Explore partnerships.

Is there a free trial? +

Yes. The Practice plan includes a free trial. Family plans include a 14-day money-back window. Institution plans include pilot deployments on request.

Safety & privacy

Is Novachi safe for children? +

Child safety is not a feature, it is a foundation. No unsafe messaging. No autoplay into unknown content. No ads. No data sold. Every child account sits under a verified guardian. COPPA-conscious architecture, FERPA-conscious for school deployments, HIPAA-conscious for clinical use.

What data do you collect about my child? +

Only what is needed to deliver the service: activity completion, progress tracking, and content watched. We do not sell data. We do not share across products without your explicit consent. Full details in our privacy policy.

Can I delete my family's data? +

Yes, at any time and for any reason. One-click family account deletion removes all associated data within 30 days.

Partnerships & enterprise

How do I start a school partnership? +

Start with a school demo or email us directly at media@novachigroup.com. A member of our institutional team will be in touch within one business day.

Do you work with nonprofits? +

Yes. Children Rescue and Rehabilitation Network Inc. (our nonprofit arm, SAM.gov registered, UEI GH7FBLQQPPM9) collaborates with other nonprofits on grant-funded deployments, impact measurement, and co-branded programs.

What CSR opportunities are available? +

Corporate partners can sponsor tablet rollouts, school licensing in underserved areas, regional launches in emerging markets, or named curriculum tracks. Discuss CSR options.